KARLOS, A. N.; NENGOMASHA, C. T. Change management: a critical factor for successful implementation of an electronic document and records management system (EDRMS): a Namibian case study. Journal for Studies in Humanities and Social Sciences, [S. l.], p. 085–105, 2018. Disponível em: https://journals.unam.edu.na/index.php/JSHSS/article/view/1092. Acesso em: 14 may. 2024.