Sitali B, L. ., & Albert , I. (2020). Evaluating service delivery in Namibia: A case study of the decentralized Khomas Basic Education Directorate . Journal for Studies in Humanities and Social Sciences, 9(1&2), 54–80. Retrieved from https://journals.unam.edu.na/index.php/JSHSS/article/view/1640 (Original work published December 31, 2021)